What do I do if Amira freezes?
If the Amira avatar is moving, but the cursor does not advance as your child reads, check the following:
- Is the student reading loudly enough or is the environment very noisy?
- Is the microphone not enabled?
- Are you using a headset that is not working properly?
- Restart Amira by closing the browser and logging the student in again.
Keep in mind, you do not need a headset when using Amira at home as long as your child is in a quiet place.
If Amira freezes while providing help during an intervention, look for a small x in the upper right corner of the popup window. Use this to exit and continue reading.