Get Devices Ready for Families or Staff

This article is for school or district leaders that are setting up devices to access Amira. Amira is a web-based application that can be accessed from many devices and web browsers. If families are using Amira at home, refer to this Get Your Device Ready article.

Bookmarks & Icons

To help users login to Amira, we recommend bookmarking the website and adding it to the home screen. Most users will access Amira at Ed by visiting www.hmhco.com/one - bookmark or share this link to devices.

If your district is not using Ed, the web address to bookmark or link is https://www.amiratutor.com/

The Amira logo is pasted below.

WiFi  / Network Speed

District wifi requirements are list in the IT Information article. For Amira at home usage, most standard internet plans will provide adequate bandwidth. However, internet speed may be variable depending on at home use with other devices. Consider providing families with a school or district contact for troubleshooting their wifi access. To access Technical Support, families may contact our partner HMH, Monday – Friday from 7:00 AM – 9:00 PM ET, at (800) 323-9239 or email at techsupport@hmhco.com.

Headsets

For district use of Amira in classrooms we have recommendations for Headset usage. For Amira use at home, we encourage families to find a quiet place for their child to read without a headset. If families choose to use headsets, refer to our headset article and errors FAQ to prepare for troubleshooting.

Device Specific Setup for iPads

Home Screen

Add the Amira website link to the iPad Home screen for quick access (Amira access for staff on iPads is not supported)

the Share button

From the website, tap the share icon, then tap Add to Home Screen.

The icon appears only on the device where you add it.

Autolock

Amira Practice has infrequent prompts for students to interact with the screen. As a result, the iPad may "go to sleep" if the auto-lock settings are not adjusted. To adjust the auto-lock timing: from Settings, go to Display & Brightness, find and tap Auto-Lock and choose 15 minutes

Microphone

When students first visit the Amira website, they will be prompted to allow microphone access. Sometimes students or families will dismiss this prompt or are unsure what to select. To enable the browser to Always Allow use of the microphone, watch this brief video or review this Enable Microphone: Safari article for tips.

Pop-Up Blockers

Amira will open from Ed: Your Friend in Learning in a new window, so it will be easiest to disable the Safari pop-up blocker. To allow pop-ups: from Settings, go to Safari, find and toggle Block Pop-ups to OFF.

Next Steps

Once devices have been setup, families and staff may need training and support. Refer to our Support for Families and Support for Teachers websites for additional resources.


Need additional help? 
For questions about Amira, chat with us below.

For technical support, call HMH Tech Support at (800) 323-9239, Monday – Friday from 7:00 AM – 9:00 PM ET or email at
techsupport@hmhco.com. Be prepared with your device type, browser version, and the steps you’ve taken to solve your problem.

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